Business Identity
This website is operated by CovePaws, a Shopify-powered online pet accessories store based at 7040 Fulton St, San Diego, CA 92111, United States. Customer support is available through Shopify Inbox chat, the Contact Information policy page, and phone at +1 858-650-9190.
Terms of Service
By visiting our store or purchasing from us, you agree to these Terms of Service and to the policies linked in checkout, including our privacy, shipping, and return policies.
Online store terms: You must provide accurate contact, billing, and shipping information when placing an order. You agree not to use this store for unlawful activity, fraud, abuse, or any action that interferes with the operation of the website or checkout.
Products and descriptions: We sell dog and cat accessories such as collars, toys, feeding helpers, travel gear, grooming tools, and everyday pet essentials. We try to display product photos, prices, variants, and descriptions accurately, but colors, measurements, packaging, and availability can vary by device display, inventory batch, or production batch.
Prices, discounts, and availability: Prices and discounts can change without notice. Products may be limited in quantity and can be changed, replaced, or discontinued. We may cancel or limit orders if an item becomes unavailable, if information is inaccurate, or if an order appears suspicious or fraudulent.
Orders and fulfillment: After checkout, Shopify sends an order confirmation to the email used at checkout. If multiple items are ordered, they may arrive in separate packages with separate tracking updates.
Shipping, returns, and refunds: Shipping timelines, tracking, return eligibility, and refund timing are described in our Shipping Policy and Return and Refund Policy. Please review those policies before placing an order.
Policy last reviewed for accuracy: July 12, 2026.