Business Identity
CovePaws is an online pet accessories store based at 7040 Fulton St, San Diego, CA 92111, United States. Customer support is available through store chat, the Contact Information page, and phone at +1 858-650-9190.
Contact Information
Need help with an order, delivery issue, or product question? Contact CovePaws through Shopify Inbox, the store Contact page, or the support details below and include your order number when available so we can help faster.
Order Help
For shipping updates, delivery questions, or order changes, reach out through the Contact page and include your order number, the email used at checkout, and a short summary of the issue.
Damaged, Incorrect, or Missing Items
If a product arrives damaged, incorrect, or incomplete, send clear photos or video of the item, packaging, and shipping label so we can review replacement or refund options.
Questions We Can Help With
We can help with product details, order status, shipping issues, returns, replacements, and general support related to dog and cat accessories sold through CovePaws.
Secure Checkout
Checkout and payment processing are handled through Shopify and approved payment partners. Please do not send payment card details by email or through contact forms.
How to Reach Us
Use Shopify Inbox chat or the Contact page on this store as the main support channel. Include the product name, your order number when available, and any photos that help explain the issue.