Privacy policy

Business Identity
CovePaws operates this Shopify-powered online pet accessories store from 7040 Fulton St, San Diego, CA 92111, United States. Customer support is available through Shopify Inbox chat, the Contact page, and phone at +1 858-650-9190.

Information we collect: When you browse, contact us, or place an order, we may collect information such as your name, shipping address, billing address, phone number, email address, order details, payment status, device information, and website usage information.

How we use information: We use customer information to operate the store, process orders, provide customer support, send order updates, prevent fraud, improve the shopping experience, and meet legal obligations.

Shopify and service providers: CovePaws uses Shopify for storefront, checkout, order management, and payment-related services. We may also use trusted service providers for shipping, analytics, fraud prevention, customer support, and advertising measurement. These providers only receive information needed to perform their services.

Payment security: Payment card information is handled by Shopify checkout and approved payment providers. CovePaws does not ask customers to send payment card numbers through chat or contact forms.

Cookies and advertising: The store may use cookies and similar technologies to keep the site working, remember cart activity, measure performance, and understand advertising results.

Your choices: You may contact us through Shopify Inbox chat or the Contact page to ask questions about your information. You can also manage many browser cookie settings through your browser.

Policy last reviewed for accuracy: July 12, 2026.